Business Courier Account

Open a Flextro business account.
Agreed rates, one invoice, every service.

For companies that book couriers regularly. Keep your routes, sites and contacts on file, agree rates around the work you actually move, and bring eligible deliveries onto one billing arrangement. No minimum volume, no long tie-in, and the same dedicated vehicle behind every job.

  • Rates agreed around your routes and booking volume
  • Consolidated invoicing by card, bank transfer or invoice
  • Regular sites, contacts and access notes held on file
  • Every Flextro service on one account, from same day to pallets
  • Proof of delivery kept against every completed job
  • No minimum volume and no long tie-in
5.0Rated on Google Reviews
Agreed account rates
Consolidated invoicing
Every service, one account
Proof of delivery retained
No minimum volume
Goods-in-transit insurance

Account application

Create your account

Open a customer account and book right away. Tell Flextro who you are and how your company uses couriers, and the team will confirm your rates and billing terms before the account goes live.

  • Three short steps, a few minutes to complete
  • No payment taken and nothing charged during setup
  • Rates and billing terms confirmed in writing first
  • Need a courier before then? A one-off job can still run

Prefer to apply by phone or email?

The booking team can take your application details over a call, or you can send them across by email and they will set the account up for you.

Your details

Free to open

Fields marked optional can be left blank if they do not apply to your business.

Step 1 of 3 · Personal details

Are you the primary account contact?

Step 2 of 3 · Service details

Which services are you interested in? Select all that apply.
How many jobs do you book per month?
Do you or your company already have an account with us?

Step 3 of 3 · Professional details

Agreement details

Which communications would you like to receive? optional

This is an account application, not an instant activation. Flextro reviews your requirement and confirms the applicable rates and billing terms before the account goes live. Need a courier today? Get a one-off quote or call 020 4576 3438.

Before you apply

What you are applying for

A business courier account is an ongoing commercial arrangement between a company and a courier firm, used instead of paying for each delivery as a separate one-off transaction. With a Flextro business account, your regular routes, sites and contacts are held on file, rates are agreed around the work you actually book, and eligible jobs are billed together by card, bank transfer or invoice.

A trade account and a business account are the same thing. “Trade account”, “credit account” and “corporate courier account” are all common names for this arrangement. Flextro uses Business Account as its customer-facing term so it is clear the page is for companies with repeat courier requirements rather than individual senders.

A selection of our account clients

Businesses and organisations we’ve delivered for

Real delivery work for organisations across healthcare, housing, legal, IT, retail, manufacturing and professional services — much of it booked on ongoing account arrangements.

  • NHS logo
    NHS
  • L’OCCITANE UK logo
    L’OCCITANE UK
  • UK IT Services logo
    UK IT Services
  • Ashfield Group logo
    Ashfield Group
  • Eldon Housing logo
    Eldon Housing
  • Law Lane Solicitors logo
    Law Lane Solicitors
  • MGF Services Ltd logo
    MGF Services Ltd
  • Scott Cables logo
    Scott Cables

Account setup

How to open a Flextro business account

The application exists to understand the courier work first, so the commercial arrangement is built on how your business actually uses the service rather than a generic rate card. Four steps, and no payment is taken at any point during setup.

Nothing is charged during setup. Your rates, payment route and billing terms are confirmed in writing before the account is activated — and if you need a courier before then, a one-off job can still run in the meantime. In a hurry? Call 020 4576 3438 and the team can take the application over the phone.
01 · Apply

Tell us about the business

Submit your contact details and your company information through the application form on this page.

02 · Describe

Describe the courier work

Select the services you expect to use, your approximate monthly volume and any regular routes or collection areas.

03 · Confirm

Flextro reviews and confirms

The team reviews the requirement, then confirms your account rates, payment route and billing terms before activation.

04 · Book

Start booking on account

Your routes, sites and contacts are held on file, so repeat jobs are booked in minutes and billed together.

Business account FAQs

Questions companies ask before applying

Straight answers on what the account changes, how rates are set, what it costs to open and what happens after you submit the application.

What is a Flextro business courier account?

A Flextro business account is an ongoing arrangement for companies with regular or repeat courier requirements. It brings repeat booking, agreed rates, consolidated invoicing and delivery records together under one account, and can be used across every supported Flextro courier service rather than being tied to a single delivery type.

Is a trade account the same as a business courier account?

Yes. “Trade account”, “credit account” and “corporate courier account” all describe the same type of commercial arrangement. Flextro uses “Business Account” as its main customer-facing term so it is clear the route is for companies with regular courier requirements rather than individual senders.

Do I need a business account to use Flextro?

No. Flextro accepts one-off courier bookings from any UK business or individual without an account. The account route exists for organisations that want less repeated administration once courier work becomes regular. You can book a single job first and apply for an account later.

Is there a minimum number of deliveries?

No. There is no minimum volume and no long tie-in. Accounts are available from a single job per month, and there is no threshold you have to reach before applying or keep hitting to stay open.

Does it cost anything to open or hold an account?

No. There is no application fee, no setup charge and no ongoing account fee. You are charged only for the courier jobs you actually book and Flextro completes.

Which courier services can I use on an account?

All supported Flextro services, including same day, emergency, next day, urgent documents, scheduled and contract runs, multi-drop deliveries, pallet courier, two man delivery, eCommerce fulfilment and luggage delivery. The exact arrangement is confirmed when your application is reviewed.

How are business account rates worked out?

Account rates are built around the work your company actually books: route patterns, service type and urgency, the vehicle each job needs, and expected monthly booking volume. That is why the application asks about routes and volume rather than quoting a blanket discount. Flextro confirms the applicable rates in writing before the account is activated.

Can my company pay by invoice?

Card, bank transfer and invoice are all available as payment routes for business courier work. Which applies to your account, and on what terms, is confirmed during setup and depends on the account review.

How long does it take to open an account?

Flextro reviews each application individually and comes back with the proposed arrangement, rates and billing terms. If you need a courier before the account is live, you can still request a one-off quote and the job can run in the meantime.

Will delivery records be kept against the account?

Yes. Proof of delivery and job records are retained against completed work, so a movement queried weeks later can be checked without rebuilding the history from separate one-off bookings.

Can several people in my company book on the same account?

Yes. Accounts can cover multiple bookers, sites or depots. Tell Flextro during the application how many locations or people will be booking so the arrangement and billing references are set up correctly.

Does an account change how the delivery itself runs?

No. The account changes the administration, not the transport. Every job still runs on Flextro’s dedicated model: your consignment is matched to its own vehicle and travels directly from collection to destination, with no depot transfers and no shared loads.

Can I add purchase order or cost-centre references to bookings?

Yes. PO numbers, job references and cost-centre codes can be recorded against bookings and carried through to invoicing, which is usually what finance teams need in order to reconcile courier spend.

What areas does the account cover?

Flextro covers England, Scotland, Wales and Northern Ireland, with international shipping available on request. The booking line is open 24 hours a day, 7 days a week, bank holidays included.

Can I close the account or go back to one-off bookings?

Yes. There is no long tie-in and no minimum spend, so you can stop booking on account at any time and return to one-off quotes if your requirements change.

Regular courier work? Make the next booking easier than the last.

Tell Flextro how your company uses couriers and apply for an account built around the routes, services and volume you actually book. No minimum volume, no tie-in, no fee to open.