One agreed schedule
Set the days, collection window and delivery points once. The run repeats to that plan instead of being re-explained and re-quoted every time.
Daily, weekly & recurring routes
Dedicated vehicle, never shared
Single-drop or multi-stop runs
Proof of delivery on every run
Goods-in-transit cover, subject to terms
A selection of our clients
Companies and organisations we’ve delivered for
Flextro works with organisations across healthcare, professional services, retail, housing, technology and other UK business sectors.
NHS 
L’OCCITANE UK 
UK IT Services 
Ashfield Group 
Eldon Housing 
Law Lane Solicitors 
MGF Services Ltd 
Scott Cables
Contract courier service at a glance
What is a contract courier service?
A contract courier service handles repeat collections and deliveries on an agreed schedule. The route, frequency, collection windows, vehicle and delivery points are planned once and then run to that plan, instead of raising a separate booking every time the same movement is needed.
It suits supplier-to-factory runs, warehouse-to-branch replenishment, inter-office transfers, parts distribution, scheduled site deliveries and any other movement that repeats on a known pattern.
Why a scheduled run
Stop re-booking the same job every week
When the same goods move between the same places on a known pattern, booking it fresh each time costs admin, invites errors and gives you no price you can plan around.
A contract run turns a repeated task into an organised route with one owner, one plan and one agreed cost.
A vehicle sized to the normal load
The route is planned around what you usually move, so capacity is right for a typical run rather than guessed job by job.
Single-drop or multi-stop
A scheduled run can serve one destination or a planned sequence of stops. Both are booked under the same arrangement.
One point of contact
Route changes, extra stops and holiday cover are handled by the same team that planned the schedule.
Evidence on every run
Delivery updates during the route and proof of delivery at each completed stop, recorded the same way each time.
Costs you can plan against
Pricing is worked out for the route and frequency, so recurring transport becomes a predictable line rather than a series of ad-hoc invoices.
How it works
From route brief to a running schedule
Five steps from the first enquiry to a route that operates without being re-arranged each time.
Send the route brief
Give the collection point, destinations, frequency, load and any delivery windows or site access notes.
Flextro reviews it
The route, timing, vehicle requirement and any access constraints are assessed against real journey times.
Agree the schedule
Operating windows, vehicle, stop sequence and the price for the run are confirmed before anything starts.
The run operates
The dedicated vehicle works the agreed route on the agreed days, with updates as it progresses.
Review and adjust
If volumes, stops or timings change, the route and pricing are reassessed around the new requirement.
Plan the requirement properly
A regular route is more than “the same van every week”
A schedule that holds up considers timing, the load, site access and what should happen when the usual pattern changes.
Collection and delivery windows
Set realistic operating windows around site opening hours, loading time and the journey itself rather than a generic promise.
The vehicle and access the route needs
Share the typical volume, weight and pallet count, plus any loading bay or access restriction at either end, so the run is planned around the vehicle it actually needs.
Changes, peaks and urgent extras
Volume spikes, extra stops, bank holidays and urgent jobs outside the usual pattern should be agreed up front, not improvised on the day.
Customer feedback
Flextro customer reviews
- Deliveries completed
- 10,000+
- Customers served
- 8,759+
- On-time record
- 100%
Choosing the right arrangement
Contract run or ad-hoc booking?
A contract only makes sense when there is a pattern to plan around. If the requirement changes every time, booking individually is usually the better answer.
Not sure which applies? Describe the movement and Flextro will say honestly which one fits.
A contract run
The same movement happens on a known pattern — daily, weekly or to another agreed cycle.
- The route and timing are planned once
- Vehicle matched to the normal load
- Pricing set for the route and frequency
- One arrangement covers every run
An ad-hoc booking
The requirement is occasional, unpredictable or genuinely different each time.
- Quoted job by job
- Vehicle assessed each time
- No commitment to a pattern
- Best when the route keeps changing
Two words people mix up
“Contract” is the arrangement. “Multi-drop” is the route.
They describe different things, which is why a route can easily be both.
Contract runDescribes how often the job repeats and that the plan is agreed in advance.
Multi-drop routeDescribes a single journey with several delivery destinations on it.
Both togetherA scheduled contract run that serves several agreed stops each time it operates.
What moves on a scheduled run
Goods suited to a contract courier route
If it moves between the same places on a repeating basis and fits a van, it can usually be planned into a scheduled route.
For high-value, fragile, perishable, regulated or specialist goods, confirm acceptance and handling requirements before the schedule is agreed.
Documents and business files
Regular transfers between offices, professional services teams and agreed business locations.
Stock and branch replenishment
Planned resupply from a warehouse or hub to shops, branches or depots.
Parts and components
Scheduled movement between suppliers, workshops, production sites and dealers.
Palletised goods
Recurring pallet movements where a dedicated vehicle suits the volume and handling.
Sensitive or controlled items
Goods needing a declared chain of custody. Confirm acceptance and handling before the schedule is agreed.
Site and project supplies
Repeat deliveries to construction, events, healthcare and other multi-site operations.
Two different models
Dedicated contract route vs a standard parcel network
Both move goods. They behave very differently once the movement repeats and the timing matters.
Routine, low-value parcels may suit a shared network. Recurring business movements usually need control over timing, vehicle and handling.
| Factor | Flextro contract route | Standard parcel network |
|---|---|---|
| Route | Planned around your collection and delivery points | Fixed network route through sorting hubs |
| Vehicle | Dedicated to your run | Shared with unrelated consignments |
| Handling | Loaded once, unloaded at your stops | Repeated sorting and transfers |
| Timing | Operating windows agreed with you | Network schedule, not yours |
| Stops | Single or multiple agreed destinations | One address per consignment |
| Changes | Route reviewed with you when needs change | Fixed product, limited flexibility |
| Evidence | Proof of delivery per completed stop | Standard network tracking |
| Contact | The team that planned your route | General customer service |
Comparison describes the dedicated contract model Flextro operates against typical shared parcel-network handling.
Vehicle matching
The right vehicle for your regular route
Five vehicle classes, matched to what a typical run actually carries rather than to the largest load you have ever sent. Send the dimensions, rough weight and quantity and Flextro will confirm which one the route needs.
Small Van
1.3 × 1.2 × 1.0 m
- 400 kg max
- 1 pallet
Documents, pouches and light parcels on frequent office or branch runs.
SWB Van
2.1 × 1.2 × 1.4 m
- 800 kg max
- 2 pallets
A practical choice for cartons, stock and regular urban or suburban routes.
LWB Van
3.3 × 2.0 × 1.7 m
- 1,200 kg max
- 3 pallets
More room for stock, components and higher-volume scheduled distribution.
XLWB Van
4.2 × 1.2 × 1.75 m
- 1,000 kg max
- 4 pallets
For longer or bulkier loads on recurring routes between fixed sites.
Luton Van
4.2 × 2.0 × 2.1 m
- 1,000 kg max
- 6 pallets
Suited to palletised and bulky freight on regular runs where access allows.
Not sure which vehicle the route needs?
Send the dimensions, approximate weight and quantity a typical run carries. Flextro will match the vehicle to the load and confirm it before the schedule starts.
Help me choose a vehicleThe route brief already includes a “Not sure — help me choose” vehicle option.
Pricing
How much does a contract courier service cost?
There is no single fixed price for a recurring route. Cost is worked out from three things: the route, the schedule and the load. Flextro confirms the price for the run before the schedule starts.
A contract price is set for the pattern, so recurring transport becomes a figure you can budget against.
Route
- Collection and delivery distance
- Number of stops
- Expected route duration
- Tolls or ferry requirements where relevant
Schedule
- Frequency of the run
- Collection and delivery windows
- Loading and waiting time
- Early, late, weekend or bank-holiday requirements
Load
- Vehicle size the load requires
- Goods type, volume and weight
- Pallet count or handling units
- Loading access and handling requirements
Updates, evidence and proof
Know what happened on every scheduled run
A recurring route is only useful if you can see it working. Flextro provides updates while the run is live and records proof of delivery for completed stops in the same format every time.
Updates while the run is live
You are told how the route is progressing rather than having to chase it.
Proof of delivery per stop
Each completed drop is evidenced in the same format on every run.
A consistent record
Recurring routes build a repeatable delivery history you can reference later.
Example scheduled runPlanned route
Collection windowThe vehicle arrives inside the agreed window and loads to the route plan.
Route underwayThe dedicated vehicle works the confirmed sequence of stops.
Stop completedEach delivery is handled against the site instructions recorded with the route.
POD recordedProof of delivery is captured and available to the business.
ScheduledRoute agreed
CollectedAgreed window
In transitConfirmed route
DeliveredPOD recorded
Illustrative workflow. Actual timings depend on the confirmed route requirement.
UK coverage
Recurring courier routes across the UK
Flextro arranges scheduled routes across England, Scotland, Wales and Northern Ireland. Routes are assessed on their own merits rather than being limited to a fixed depot network.
Local or long-distance routes
One planned service for repeat movement between nearby sites or locations in different parts of the UK.
Out-of-hours schedules can be discussed
Early starts, late collections, weekends and bank holidays should be in the brief so availability can be confirmed.
Routes can be reviewed
If volumes, stops or operating windows change, the route and commercial arrangement can be reassessed.
Type a town or city to open its local coverage page, or start a quote for any UK collection and delivery postcode.
Not a recurring route?
When another Flextro service fits better
A contract only earns its place when the movement repeats. For anything one-off, these are the right starting points.
Same day courier
A one-off consignment that must be collected and delivered today.
See same day courier →Next day courier
Collected today for delivery the following working day.
See next day courier →Multi-drop delivery
One collection and a planned sequence of delivery addresses.
See multi-drop delivery →Common questions
Contract courier questions, answered
The practical questions businesses usually need resolved before setting up a scheduled route.
What is a contract courier service?
A contract courier service handles repeat collections and deliveries on an agreed schedule. The route, frequency, collection windows, vehicle and delivery points are planned once, then run to that plan — instead of raising a separate booking every time the same movement is needed.
How is a contract run different from booking each job separately?
The difference is planning. With a contract run the route, vehicle and timing are agreed in advance and priced for the pattern, so there is no re-quoting or re-explaining. Ad-hoc booking is better when the requirement is genuinely different each time.
What frequencies can a contract route run at?
Daily, several times a week, weekly, fortnightly, monthly or another agreed cycle. Flextro plans the schedule around when the movement actually needs to happen, including runs that only operate on certain weekdays.
Can a contract route include several delivery stops?
Yes. A scheduled run can serve one destination or a planned sequence of stops. “Contract” describes the recurring arrangement; “multi-drop” describes a route with several destinations. The two are often combined.
How much does a contract courier service cost?
There is no single fixed price. Cost is worked out from the route distance, number of stops, frequency, operating windows, the vehicle the load requires and any access or handling requirements. Flextro confirms the price for the run before the schedule starts.
Do I need a long-term commitment?
Arrangements are built around the requirement rather than a fixed minimum term. Trial periods and short initial schedules can be discussed so the route can be assessed in practice before it is extended.
What happens if our volumes or stops change?
Tell Flextro and the route is reassessed. Volume changes, added or removed stops and altered operating windows can all be reviewed, along with the vehicle requirement and the pricing for the revised run.
Can the same driver cover our regular route?
Flextro does not assign a single named driver to a recurring route. What stays consistent is the route brief — site contacts, access requirements, loading bays and handover procedures are recorded with the schedule, so each run is worked to the same instructions.
What happens on bank holidays and during holiday periods?
These should be agreed when the schedule is planned. Some routes pause, some move to a different day and some continue as normal. Setting the rule in advance avoids a missed run on the day.
Do you cover out-of-hours and weekend routes?
Early starts, evening collections, weekend runs and bank-holiday operation can be discussed. Availability and timing are confirmed for the specific route rather than promised generically.
What proof of delivery do we get?
Proof of delivery is recorded for completed stops on every scheduled run, in the same format each time, so recurring routes build a consistent delivery record.
Is our consignment insured?
Goods-in-transit cover applies subject to the relevant policy terms, limits and exclusions. Declare high-value, fragile, perishable, regulated or specialist goods before the schedule is agreed so suitability and any cover requirements can be checked.
Which areas of the UK do you cover?
Flextro arranges recurring routes across England, Scotland, Wales and Northern Ireland. Routes are assessed individually rather than being limited to a fixed depot network.
How do we set up a contract route?
Send the collection point, destinations, frequency, load and any timing or access requirements. Flextro reviews the route, confirms the vehicle and price, and agrees the schedule before the first run.
Useful reading
Plan the schedule before the first run
Background on vehicle sizing, cover and route planning for UK business delivery.
What Size Courier Van Do I Need?
Load length, weight and pallet capacity across the van sizes used on scheduled routes.
Read the guide →Goods-in-Transit Insurance Explained
What cover typically includes, common exclusions and what to declare before a route is agreed.
Read the guide →Multi-Drop Delivery for UK Businesses
How multi-stop routes are planned and why stop order and delivery windows change the run.
Read the guide →Ready to set up the route?
Tell us where you collect, where you deliver and how often.
Flextro will review the route, match a suitable vehicle and confirm the schedule and price before the first run — with no commitment to send the brief.