Courier Advice & Delivery Guides

A same day courier collects and delivers within the same working day, with the vehicle going straight from your door to the destination. A next day courier collects today and delivers the following working day, which costs less because the route can be planned around other work. Choose same day when the deadline is today and next day when tomorrow is genuinely acceptable.

Same day pricing is built from the distance between collection and delivery, the size of vehicle the load needs, the time of day or night the job runs, and any waiting time at either end. Because one vehicle is assigned to your consignment alone, the price reflects the whole journey rather than a share of a shared load. Flextro fixes the figure before you confirm the booking.

Goods in transit insurance covers loss or damage to a consignment while it is being carried. It is held by the courier rather than the sender, and it carries a value limit per consignment plus a list of exclusions. Check the limit against what you are actually sending, and tell the courier in advance if the value is unusually high.

A pallet network is cheaper and suits standard pallets that can travel on a fixed timetable through depots. A dedicated van suits pallets that are fragile, high value, awkwardly shaped or tied to a fixed appointment, because the pallet is loaded once and not handled again until it arrives. The deciding factors are usually handling risk and how firm the delivery time is. Compare both options →

Proof of delivery is the record that a consignment reached the right address and was accepted. It normally includes the time of delivery, the name of the person who took it and a signature or photograph. Keep it on file, because it is the evidence that settles a dispute over a missing or refused delivery. Read the proof of delivery guide →

Usually yes, when the drops fall within a sensible geographic cluster and can run on one day. One vehicle and one driver cover the whole round, so you pay for a single route rather than a separate journey to each address. It stops being cheaper when the addresses are far apart or when several of them need fixed, conflicting time slots. See the cost comparison →

No. The guides are written to answer the question rather than to sell a booking, so they are useful whoever you end up using. Each one explains how the work is done in the UK, what to check before you book and where costs come from. Where a Flextro service is the practical answer, there is a link to that service page so you can compare it yourself.

Guides are reviewed when the practice they describe changes, for example when cut-off times, vehicle categories or handling rules move, and new guides are added regularly. If something in a guide no longer matches what you are quoted, call the booking line and we will tell you what changed.