Same Day Courier
Collected and delivered on the same calendar day, one vehicle for the whole journey, with a 60-minute collection target in most areas.
Same day courier →Courier Service UK
Your Dedicated Courier,
Straight There.
Flextro is a UK courier provider offering a full range of courier and delivery services, all built on one idea: your consignment gets a vehicle of its own. We collect from the address you give us and drive direct to the destination — no parcel sorting hub, no shared load, no handover between drivers. Same day, next day, emergency or a route that repeats every week, that part never changes.
- A dedicated vehicle on every job — never co-loaded
- Door-to-door collection and delivery UK-wide
- Booking line answered 24/7, bank holidays included
- Fixed price agreed before you confirm
- Goods-in-transit insurance as standard
- Updates in transit and proof of delivery
One dedicated vehicle per job
24/7 including bank holidays
10,000+ deliveries completed
Proof of delivery on every job
Goods-in-transit insurance
A selection of our clients
Companies and organisations we’ve delivered for
Flextro works with organisations across healthcare, professional services, retail, housing, technology and other UK business sectors.
Eurotronic Germany 
Prontx 
UK IT Services 
Ashfield Group 
Eldon Housing 
Law Lane Solicitors 
MGF Services Ltd 
Scott Cables
Flextro at a glance
What is a dedicated courier service?
A dedicated courier service assigns one vehicle to one customer's consignment and drives it directly from the collection address to the destination, without routing it through a parcel sorting hub or combining it with other customers' deliveries.
Flextro is a UK courier provider that works only this way, across every service it offers. Whatever you book — an urgent collection this afternoon, a pallet going out tomorrow, or the same route every Tuesday — the consignment is loaded once, driven once and unloaded once.
That is what makes the difference when a delivery carries a consequence: a line that stops, a hearing that will not move, a customer already waiting. One vehicle, one route and one team accountable from the first call to the handover.
What we run
The courier services Flextro operates
Flextro provides courier and delivery services across the UK: urgent same day and emergency collections, planned next day work, multi-drop routes, scheduled contract runs, palletised freight, document delivery, two man handling and business courier work. Every one runs on the same basis — a dedicated vehicle, a direct route and proof of delivery at the handover. What changes between them is the deadline, the load, and how many addresses are involved.
Not sure which you need? Call 020 4576 3438, describe the job, and we will name the service and the price before you commit to anything.
Emergency Courier
Priority response when a line, a site or a deadline has already stopped. A vehicle is assigned from the moment you call, 24 hours a day.
Emergency courier →Next Day Courier
Collected at a time you choose and delivered the following day, at a price fixed before you book. The same direct route, without same-day pricing.
Next day courier →Multi-Drop Courier
One collection, several delivery addresses, planned into a single route rather than booked as a handful of separate jobs.
Multi-drop courier →Scheduled & Contract Runs
The same journey on an agreed schedule. Route, frequency and collection windows fixed once, then it simply runs.
Contract runs →Pallet Delivery
Dedicated transport for palletised freight, with loading, access and tail-lift requirements confirmed before collection.
Pallet delivery →Also available: urgent document courier, two man delivery, luggage delivery, eCommerce delivery and business courier. Compare all our delivery services →
Why a dedicated courier
Why choose a dedicated courier over a parcel service?
Most UK delivery runs on a network. Your goods join a van full of other people's goods, get scanned into a depot, sorted overnight and put onto a round. It is efficient, and for a lot of parcels it is the right answer.
It is also why a delivery can be two days late with nobody able to say where it is. Flextro removes the middle of that journey entirely — there is no sorting stage, because there is nothing to sort. The vehicle is already carrying only your job.
A vehicle for your job alone
Nothing is co-loaded, so nothing gets prioritised ahead of your consignment on the day.
One journey, not a chain of stages
Collection and delivery are planned as a single route, which is why timing can be quoted to the hour.
Timing set by your deadline
The plan is built around when it has to arrive, not around a network cut-off that suits the round.
Updates you can pass on
You are told where the job is, so you can manage the recipient without chasing us first.
Fewer hands on the goods
Loaded once and unloaded once. Most transit damage happens at the transfer points a direct route does not have.
A booking team, not a portal
Awkward loads, restricted access and moving deadlines are easier to solve in a conversation than in a form.
The difference
Dedicated courier or shared parcel network?
A dedicated vehicle changes what you can rely on. Your consignment is the only thing on board, the route runs straight from collection to destination, and one team stays responsible from the first call to the handover. Here is what that gives you that a shared parcel network cannot.
Every Flextro job is dedicated. There is no version of our service where your goods share a van with someone else’s.
Direct
- One vehicle assigned to your consignment alone
- Collection address direct to destination
- Loaded once, unloaded once — no sorting hub
- Timing set by your deadline and the journey
- One driver and one booking team, end to end
- Suits deadlines, fragile or high-value goods and awkward loads
Multi-stage
- The vehicle carries many customers' parcels at once
- Collection, depot, sorting hub, then a delivery round
- Multiple scans, transfers and handling stages
- Timing follows the network schedule and its cut-offs
- Responsibility passes between depots and rounds
- Suits low-urgency, standard-size, high-volume parcel traffic
Customer feedback
Flextro courier service reviews
- Deliveries completed
- 10,000+
- Customers served
- 8,759+
- On-time record
- 100%
Nationwide coverage
Where does Flextro collect and deliver?
Flextro collects and delivers across England, Scotland, Wales and Northern Ireland — every city, every town and every postcode in between. A vehicle is dispatched to wherever your goods are, so there is nowhere on the UK mainland or in Northern Ireland we cannot reach.
City centre, market town, industrial estate, retail park, office, hospital, airport, construction site or rural address — the route is planned around your two actual points, so the collection postcode is never a limitation.
Type a town or city to open its local coverage page, or start a quote for any UK collection and delivery postcode.
Our fleet
Which vehicle will your job need?
Five vehicle classes, matched to the load rather than chosen by you. Send the dimensions, rough weight and quantity and Flextro will confirm which one the job needs — and, just as often, that a smaller one will do.
Small Van
1.3 × 1.2 × 1.0 m
- 400 kg max
- 1 pallet
Typically suited to urgent documents, small boxes and compact components.
SWB Van
2.1 × 1.2 × 1.4 m
- 800 kg max
- 2 pallets
A practical option for multiple boxes, stock and smaller equipment loads.
LWB Van
3.3 × 2.0 × 1.7 m
- 1,200 kg max
- 3 pallets
For larger consignments, commercial goods and loads requiring more internal space.
XLWB Van
4.2 × 1.2 × 1.75 m
- 1,000 kg max
- 4 pallets
For longer, bulkier or higher-volume loads needing additional cargo space.
Luton Van
4.2 × 2.0 × 2.1 m
- 1,000 kg max
- 6 pallets
Suited to bulky freight and palletised consignments where access allows.
Not sure which vehicle you need?
Give us the dimensions, approximate weight and quantity. We will match the vehicle to your consignment and confirm the delivery plan before you book.
Help me choose a vehicleThe quote form already includes a “Not sure — help me choose” vehicle option.
What moves on a dedicated vehicle
What can Flextro deliver?
Almost anything that fits a van, is legal to carry and can be handled safely at both ends. Businesses make up most of our work, but Flextro takes private bookings too — you do not need a company, an account or a minimum spend to send something with us.
Sending something not listed here? Describe it when you book. It is a short conversation and it avoids a wasted collection.
Documents and contracts
Signed paperwork, legal bundles, court filings, deeds, passports and confidential files that need a recorded handover.
Parts and components
Replacement parts, tooling, sub-assemblies and vehicle components keeping production lines, workshops and sites running.
IT and electronics
Laptops, servers, monitors, networking kit and AV equipment moved without the drops a sorting belt introduces.
Stock and retail goods
Branch replenishment, trade orders, samples and transfers between stores, warehouses and operational sites.
Pallets and freight
Palletised loads, cages and part-loads where the vehicle, tail lift and access at both ends are confirmed in advance.
Tools and equipment
Site tools, plant, test equipment, catering kit and machinery collected from suppliers, depots or a previous job.
Furniture and appliances
Single large items, flat-pack, white goods and office furniture, with a two-person team where the item needs one.
Luggage and personal items
Suitcases, sports and music equipment, house-move boxes and belongings sent ahead — private customers welcome, no account needed.
Medical samples and lab items
Pathology and diagnostic samples, pharmacy items and lab equipment between clinics, hospitals, surgeries and laboratories — correctly packaged by the sender, handling confirmed before collection.
Artwork, antiques, prototypes and anything else high-value, fragile, regulated, hazardous or temperature-sensitive can be carried, but should be declared at quote stage so suitability, handling and cover are confirmed before collection rather than discovered at the door.
Pricing
How is a courier quote calculated?
A dedicated courier is priced per journey, not per parcel, which is why no honest price list exists for it. The same distance can differ by a factor of three depending on the vehicle, the urgency and whether anyone can help load it. These are the six things that actually move the number.
What each service typically costs, and why they differ from one another, is covered on the courier services page and on each service page.
Distance and route
The distance between the collection and delivery addresses, and the route the vehicle takes between them.
The van the load needs
Small van through to Luton, set by the dimensions more often than by the weight.
How soon it must move
An immediate dispatch costs more than the same job booked in for tomorrow morning.
Size, weight and quantity
Pallet count, largest item dimensions and total weight measured against the vehicle’s payload.
Loading and waiting
Tail lift, forklift on site, stairs, restricted parking, booking-in windows and time held at either end.
Timing and special needs
Overnight, weekend and bank holiday work, plus high-value, fragile or regulated goods declared in advance.
Whatever comes out of those six, the price is fixed and agreed before the booking is accepted. It does not change afterwards unless you change the job.
Getting a price
How do I get a courier quote from Flextro?
Four steps from postcode to proof of delivery. Send the route and what is moving, we confirm the service, the vehicle and a fixed price, then a dedicated vehicle collects and delivers direct. Getting the quote is free and commits you to nothing — you only pay once you have accepted the price and the job is booked.
You do not need to know the service or the van size first. Describe the job and it gets matched for you, on 020 4576 3438.
Send the journey
Collection and delivery postcodes, when the goods are ready, and any deadline that has to be met.
Describe what is moving
What it is, roughly how much of it, and anything about access or handling that would change the vehicle.
Get a fixed quote back
We confirm the service that fits, the vehicle for the load, realistic timing and a price that does not move afterwards.
Collection and POD
A dedicated vehicle collects, drives direct, and the job closes with proof of delivery at the handover.
The shared standard
What comes with every Flextro booking
This part does not change between services. It is set out once here so each service page can get straight to what makes it different.
Where a service page adds to this, that page governs your booking.
A vehicle dedicated to your job
Your consignment is not co-loaded with anyone else's, and the van is matched to size, weight and access.
Direct, with no sorting hub
Loaded once at collection and unloaded once at delivery, rather than passing through a parcel depot.
Fixed before you confirm
Quoted on the actual route, load and timing, and agreed in full before the booking is accepted.
Goods-in-transit insurance
Carried on every job as standard, subject to the applicable policy terms, exclusions and limits.
Updates and proof of delivery
Delivery updates while the job runs, and proof of delivery recorded once the handover is complete.
A real person, day or night
One booking line, answered 24 hours a day, seven days a week, bank holidays included.
Booking clarity
Five things confirmed before your delivery is booked
A good courier is not only a fast one. It is one that gives you a realistic plan before your goods leave the collection point, so you can tell whoever is waiting what to expect.
CollectionA realistic collection window based on the postcode, current availability and the vehicle required.
TimingWhether the journey can genuinely be completed to your deadline, and the expected delivery plan.
VehicleThe suitable vehicle based on dimensions, weight, quantity, loading and access at both ends.
PriceThe full quoted price before you accept, including any known waiting time or access requirement.
CoverAny restrictions, specialist handling needs or goods-in-transit cover checks that apply to the load.
Business sectors
Courier support across UK business sectors
Flextro delivers for businesses across every major UK sector. Whatever the industry and whatever is moving, the service is the same — a dedicated vehicle, a direct route and a delivery that arrives when it was promised.
Sector not listed? The service does not change — only the goods and the deadline do.
See all industries →
See all industries →
Manufacturing
Components, tooling and sub-assemblies between suppliers and plants, against a production date that will not move.
Automotive
Vehicle parts, dealer transfers and workshop items where a car stays off the road until the component arrives.
Construction
Materials, tools and replacement plant to sites where an hour of waiting costs a day of programme.
Retail & eCommerce
Branch replenishment, urgent customer orders and returns collections planned into routes rather than booked one by one.
Legal & professional
Contracts, bundles and filings where the handover has to be recorded and the deadline is fixed by someone else.
Healthcare
Time-critical items moving between sites where a routine collection window does not fit the requirement.
Events & production
Stands, equipment and materials against a build schedule with no slack anywhere in it.
Technology & IT
Hardware rollouts, server moves and equipment recovery where the kit is worth more than the delivery.
Property & housing
Keys, documents, appliances and contractor materials between offices, developments and managed sites.
For businesses
Business courier accounts and trade delivery
If courier work has stopped being an occasional errand, a Flextro business account replaces quoting and paying each time with agreed rates, one monthly invoice and a booking team who already know your sites.
An account changes how the work is booked and billed, not which services you can use. Every service is available on it and you can mix them freely — a weekly contract run, an urgent same day collection and a pallet movement all land on the same invoice. There is no minimum volume and no long tie-in.
Looking for how business delivery itself works rather than how it is billed? That is covered on the business courier service page.
Frequently asked questions
Questions about our UK courier service
General questions about Flextro and about dedicated couriers in the UK. Questions about a particular service — its cut-off times, what it costs, how it runs — are answered on that service page.
What is a courier service?
A courier service collects goods from one address and transports them to another. It differs from standard postal or parcel delivery mainly in speed, tracking and handling. Flextro operates as a dedicated courier, which means your consignment travels in a vehicle assigned to your job and goes directly from collection to destination rather than through a parcel sorting hub.
What is the difference between a dedicated courier and a parcel network?
A dedicated courier assigns one vehicle to your job and drives directly from collection to destination. A parcel network combines many customers' parcels in the same vehicle and routes them through depots, sorting hubs and delivery rounds. The network model is cheaper per item and works well for standard low-urgency parcels; the dedicated model gives you a fixed route, a known driver, and timings set by your deadline rather than by the network's schedule.
Does Flextro provide courier services across the UK?
Yes. Flextro arranges collection and delivery across England, Scotland, Wales and Northern Ireland on the same dedicated, door-to-door basis. A vehicle is dispatched to wherever your goods are, so we cover every city, town and postcode across all four nations rather than only the places near a branch.
How do I book a courier with Flextro?
Start a quote using the form on this page or call 020 4576 3438. Give the collection and delivery postcodes, when the goods are ready and what is moving. Once the service, vehicle and price are confirmed, the collection is arranged. No payment is taken at quote stage.
What information do I need for a courier quote?
The collection postcode, the delivery postcode, when the goods are ready and a description of what you are sending will get you a quote. Quantity, approximate weight, the largest item's dimensions, pallet count and anything about loading or access will make it accurate first time.
Do I need to know which van size I need?
No. Give the dimensions, rough weight and quantity and the vehicle is matched to the load. Guessing a van class before you ask is one of the most common ways people end up paying for more vehicle than the job actually needed.
How soon can a vehicle be with me?
It depends on the service. Same day work targets collection within 60 minutes in most areas, emergency work dispatches a vehicle as soon as one can reach the address, and planned services collect in a window you choose. In every case a realistic collection time is confirmed before the booking is accepted rather than promised in advance.
Do you provide courier services for businesses?
Yes. Flextro covers one-off urgent business collections, regular scheduled runs, multi-drop routes and account-based courier work with consolidated invoicing. There is no minimum volume and no long tie-in.
Will I receive delivery updates and proof of delivery?
Yes, on every job. You get updates while the delivery is running and proof of delivery recorded at the handover, so the delivery can be evidenced afterwards if it is ever queried.
Are my goods insured while Flextro is carrying them?
Goods-in-transit insurance is carried on every job as standard, subject to the applicable policy terms, exclusions and limits. If you are sending high-value goods, state the value at quote stage so cover can be confirmed in writing before collection.
Can Flextro carry pallets and larger items?
Yes. Palletised freight, bulky single items and heavy commercial goods are all handled, provided the load, weight and access are suitable for the vehicle. Give the pallet count, dimensions, weight and loading arrangements at both ends when requesting the quote.
Can I book a courier outside normal working hours?
Yes. The booking line is answered 24 hours a day, seven days a week, including bank holidays, and collections are arranged overnight and at weekends. Out-of-hours work is priced differently to weekday work, and that is reflected in the quote before you confirm.
What should I declare about valuable, fragile or specialist goods?
Declare anything high-value, fragile, regulated, hazardous or temperature-sensitive before booking. That allows suitability, handling requirements and applicable cover to be confirmed in advance rather than discovered at collection.
Delivery guides and practical advice
Useful reading for UK businesses
Longer explanations that did not belong on a service page, written for the people who have to make the call rather than for search engines.
How to Reduce Failed Deliveries for Your UK eCommerce Business
Where failed deliveries actually come from, and the changes to address capture, delivery windows and service choice that fix most of them.
Read guide →Multi-Drop Delivery for UK Wholesale and Distribution Businesses
What to plan when one vehicle has to serve several customer or branch locations on the same day.
Read guide →Next-Day Delivery Cut-Off Times Explained
What a cut-off actually commits a carrier to, and how to plan collections around a delivery deadline you cannot move.
Read guide →What Is Goods in Transit Insurance? A Guide for UK Businesses
What the cover does and does not do, and the questions worth asking any courier before sending something valuable.
Read guide →Ready when you are
Need a courier anywhere in the UK?
Send the collection postcode, the destination and what is moving. We will name the service, the vehicle and a fixed price — no obligation, and no payment taken at quote stage.