Replacement hardware for sites offline
A laptop, switch, firewall or server collected from stock and taken straight to the site that is down.
Explore Same Day Courier →IT Equipment Courier
IT Equipment Courier Services UK.
Hardware moved once, handed over once.
Flextro provides IT equipment courier services for UK businesses, managed service providers, IT resellers and data centres. Laptops, servers, network hardware and replacement kit are collected by a vehicle of their own and taken straight to the office, data centre, engineer or user that needs them, with no depot in between.
- Same day replacement hardware
- Servers and network kit, no depot handling
- Laptop and device rollouts to users
- Collections for repair and recycling
- Proof of delivery with time and recipient
- Fixed price agreed before you book
Dedicated vehicles
Direct point-to-point
UK-wide collection
Proof of delivery
No depot handling
Goods-in-transit insurance
A selection of our clients
Businesses and organisations we’ve delivered for
Real delivery work for organisations across healthcare, housing, legal, IT, retail, professional services and other UK sectors.
NHS 
L’OCCITANE UK 
UK IT Services 
Ashfield Group 
Eldon Housing 
Law Lane Solicitors 
MGF Services Ltd 
Scott Cables
IT equipment courier at a glance
What is an IT equipment courier?
An IT equipment courier is a dedicated delivery service for laptops, servers, network hardware and other technology moving between offices, data centres, engineers and users. Flextro collects the equipment and takes it directly to the destination, on one vehicle, without passing through a parcel depot.
The work is usually one of two kinds. Urgent replacements, where a user, office or site is offline until a device, switch or server arrives. And planned movements, such as rollouts, office moves, repairs and returns, which run to a schedule.
The difference from a parcel network is handling. Equipment is loaded once and handed over once, so it is not sorted, dropped or stacked at a hub, which matters when the hardware is worth far more than the delivery.
Courier options for IT
IT equipment courier services for businesses and IT providers
Most IT delivery falls into six patterns, from a replacement switch an office needs within hours to a rollout of laptops to fifty users. Each one runs on a vehicle dedicated to your job.
Not sure which fits? Describe the equipment and the destination, and Flextro will match the service and confirm the price before you commit.
Changes and migrations at any hour
Equipment for overnight changes, weekend migrations and maintenance windows.
Explore Emergency Courier →Device rollouts
Laptops and devices delivered to several offices or home workers on one planned route.
Explore Multi-Drop Courier →Scheduled IT runs
Regular movements between your offices, stores and engineers on an agreed route and time.
Explore Scheduled & Contract Runs →Racks and heavy hardware
Server racks, printers and heavy equipment handled and positioned by two people.
Explore Two Man Delivery →IT provider business account
Every IT delivery for you and your clients booked through one account and one invoice.
Explore Business Courier →What IT teams send
What does an IT equipment courier carry?
Any technology that fits a van, from a single laptop to a server rack. These are the consignments businesses and IT providers ask us to move most often.
Laptops and desktops
Laptops, desktops and monitors for new starters, swaps and rollouts.
Servers and storage
Servers, storage arrays and rack equipment between offices and data centres.
Network hardware
Switches, routers, firewalls and access points for urgent replacements.
Printers and peripherals
Printers, docks, phones and peripherals for offices and home workers.
Repairs and returns
Faulty equipment to repairers and returns to distributors.
End-of-life equipment
Old hardware collected and taken to your recycler or disposal partner.
High-value equipment? Tell us the value and quantity when you book so goods-in-transit cover can be checked against the policy limits before the job is accepted. Lithium batteries shipped loose are checked before booking.
Before the vehicle leaves
What we confirm before an IT job starts
A server left at an unattended reception, or a rack that will not fit through the door, costs as much as a late delivery. These six details are agreed before collection.
You do not need all six to call. Give us what you know and we will ask for the rest.
What is moving
Device types, quantity, size, weight and packaging, and whether it is boxed or racked.
What it is worth
The value of the equipment, so goods-in-transit cover can be checked against policy limits.
Where it is now
Your stores, a distributor, an office or data centre, and the contact releasing it.
Where it needs to be
The office, data centre, engineer or user, with security, loading bay or access rules.
When it is needed
The engineer’s arrival, the change window or the user’s start date.
Who signs for it
The named recipient, and proof of delivery with the time and name recorded.
When a site is offline
How does an IT equipment courier work?
In four steps. You tell us the equipment and the destination; Flextro assigns a vehicle and fixes the price; the driver collects from your stores, distributor or office; and it is handed to the named recipient with proof of delivery. The booking line is open 24 hours a day.
Flextro works to a 60-minute collection target in most areas. Call 020 4576 3438 when a site is down.
Tell us the equipment and site
What is moving, its value, where it is and who needs it.
Vehicle and price confirmed
A vehicle matched to the equipment is assigned and a fixed price agreed before the booking is accepted.
Direct collection
The driver collects from your stores, distributor or office using your ticket or order reference.
Handed to the recipient
One journey to the site or user, with the time and name recorded as proof of delivery.
Nationwide IT coverage
Where does Flextro deliver IT equipment?
Across the whole UK. Flextro collects from and delivers to offices, data centres, distributors, repair centres and home workers in England, Scotland, Wales and Northern Ireland.
Equipment does not stop at a regional boundary. A server from a data centre in Slough can go straight to an office in Manchester, or laptops from a distributor in Reading to users across the South East, on the same vehicle from collection to delivery.
Type a town or city to open its local coverage page, or start a quote for any UK collection and delivery postcode.
Vehicle matching
Which vehicle does an IT delivery need?
It depends on the equipment. A few laptops or a switch fit a small van, a server or a rollout needs an SWB or LWB, and racks or an office move need a Luton. Give the equipment list and weights and the vehicle is matched for you.
Small Van
1.3 × 1.2 × 1.0 m
- 400 kg max
- 1 pallet
Laptops, switches, firewalls and small devices.
SWB Van
2.1 × 1.2 × 1.4 m
- 800 kg max
- 2 pallets
Servers, printers and small rollouts.
LWB Van
3.3 × 2.0 × 1.7 m
- 1,200 kg max
- 3 pallets
Larger rollouts and several servers.
XLWB Van
4.2 × 1.2 × 1.75 m
- 1,000 kg max
- 4 pallets
Racks laid flat and long equipment.
Luton Van
4.2 × 2.0 × 2.1 m
- 1,000 kg max
- 6 pallets
Server racks and full office IT moves.
Not sure which vehicle you need?
Send the equipment list and approximate weights. We will match the vehicle and handling and confirm them with the price.
Help me choose a vehicleAn estimated weight or size is enough to start the quote.
Customer proof
What customers say about Flextro
Real reviews from UK businesses that use Flextro for urgent, planned and repeat deliveries.
- Deliveries completed
- 10,000+
- Customers served
- 8,759+
- On-time record
- 100%
For businesses and IT providers
One courier account for IT teams and providers
If equipment moves between your offices, engineers and clients every week, a Flextro business account replaces booking each job with agreed rates, scheduled runs and one monthly invoice. A site that is down still gets its own vehicle, on the same account.
Offices, data centres, client sites and access rules are kept on file. When a switch fails, the booking team already knows where the replacement is going, so briefing an urgent job takes a sentence.
Moving equipment for clients? Every job can carry your client or ticket reference for rebilling.
IT equipment courier pricing
How much does an IT equipment courier cost?
An IT equipment courier is priced on three things: how quickly the equipment has to arrive, the vehicle and handling it needs, and the route including time on site. There is no rate card, because a laptop across town and a server rack across the country are different jobs.
Your price is fixed before the booking is accepted. No percentage of the equipment’s value, and no surcharges added afterwards.
Response time
How quickly the equipment must arrive.
- Same day for a site that is offline
- Scheduled rollouts and runs
- Overnight or weekend change windows
A rollout booked ahead costs less than the same devices raised as urgent.
Vehicle and handling
The vehicle and people the equipment needs.
- Size, weight and packaging
- Racks and heavy hardware
- Two-person handling on site
The equipment is used to size the vehicle, not to price the hardware.
Route and stops
The journey and the time at each end.
- Collection-to-site mileage
- Security, loading bay and access time
- Multi-user rollouts and return legs
Regular IT runs are priced once and invoiced monthly on an account.
IT equipment courier FAQs
Questions IT teams ask before booking
Straight answers for IT managers, service desks, MSPs and anyone arranging an equipment delivery.
What is an IT equipment courier?
An IT equipment courier is a dedicated delivery service for laptops, servers, network hardware and other technology. Flextro collects the equipment and takes it directly to the destination, on one vehicle, without passing through a parcel depot.
Can you move servers and high-value equipment?
Yes. Equipment travels on a single vehicle with no depot handling. Tell us the value and quantity so goods-in-transit cover can be checked against the policy limits before the job is booked.
How quickly can you deliver a replacement device?
Flextro works to a 60-minute collection target in most areas, 24 hours a day. The delivery time depends on distance and is confirmed with the price when you book.
Can you deliver laptops to home workers?
Yes. Laptops and devices can be delivered to several home workers or offices on one planned route, with proof of delivery at each address.
Do you work overnight and at weekends?
Yes. The booking line is open 24 hours a day, seven days a week, including bank holidays, for change windows, migrations and urgent replacements.
Can you collect faulty or old equipment?
Yes. Faulty equipment can be collected and taken to a repairer, and end-of-life hardware to your recycling or disposal partner.
Can you carry lithium batteries?
Batteries fitted inside devices are normally fine. Loose lithium batteries are dangerous goods and are checked against what can legally be carried before a booking is accepted.
How much does an IT equipment courier cost?
Each job is priced on how quickly it has to arrive, the vehicle and handling needed, and the route including time on site. You receive a fixed price before you confirm, and it does not change afterwards unless the job changes.
Do you cover the whole of the UK?
Yes. Flextro collects and delivers across England, Scotland, Wales and Northern Ireland, and a single job can cross the country on the same vehicle.
Related industries
Other industries Flextro delivers for
Technology work connects with other sectors. These are the ones most often found at the other end of an IT delivery.
Legal courier
Court bundles, contracts and signed originals delivered direct to a named recipient.
Explore Legal & professional →Healthcare courier
Equipment, supplies and site-to-site items between clinics, hospitals and suppliers.
Explore Healthcare & medical →Events courier
Stands, AV equipment and signage delivered to a venue build schedule.
Explore Events & exhibitions →Site down or planning ahead
Book an IT equipment courier. Get your price.
Send the collection postcode, the destination, what equipment is moving and when it is needed. We will assign the vehicle and fix the price before anything moves, day or night.