One direct journey
The consignment travels from the booked collection point to the destination on the dedicated journey rather than being routed through a parcel sorting network.
Time-Critical
Business & Planned
Specialist Delivery
Urgent & Breakdown
Professional & Public
Trade, Retail & Events
Need something collected in Medway today? Flextro puts one vehicle on your consignment and runs it from your door in Rochester, Chatham, Gillingham, Strood or Rainham straight to the delivery address, whether that is elsewhere in Kent or the other end of the country. No shared load, no depot stage, no change of driver.
A selection of our clients
Flextro delivers for Medway and UK organisations across healthcare, legal and professional services, housing, IT, retail, eCommerce, manufacturing and construction, from NHS trusts to Croydon-based solicitors and housing providers.








Same-day service explained
A same-day courier collects your goods anywhere in Medway and delivers them the same day, with one vehicle travelling direct from the collection address to the destination.
It fits the work a parcel network cannot take: a machine part for a unit on Medway City Estate, signed contracts leaving a Rochester office, permitted hospital supplies crossing the towns or retail stock that has to reach a store before it opens. The collection time, vehicle and handover are arranged around the deadline across the five towns.
Local collection, nationwide reach
Book a pick-up anywhere across the five towns for a local drop or a direct run out of Kent. The vehicle, route and timing are confirmed against your consignment before you book.
| Service | Dedicated same-day courier, Medway collection to destination |
|---|---|
| Coverage | Rochester, Chatham, Gillingham, Strood, Rainham, Chatham Maritime, Medway City Estate, Hempstead, Wainscott, Cliffe and the Hoo peninsula |
| Collection | Urgent collection aimed within 60 minutes where availability allows |
| Destinations | Addresses across north Kent, or direct journeys to Maidstone, Gravesend, Dartford, Canterbury, Ashford, London and the rest of the UK |
| Vehicles | Small Van, SWB, LWB, XLWB and Luton |
| Updates | Journey updates while the job is moving |
| Documentation | Proof of delivery on completion |
| Pricing | Route-specific quote confirmed before you book |
Why dedicated delivery
The practical booking factors that decide how an urgent Medway collection runs: the journey, the collection timing, the vehicle, the site access, the communication and the record at the end.
The consignment travels from the booked collection point to the destination on the dedicated journey rather than being routed through a parcel sorting network.
For urgent work, the exact postcode and readiness time are checked against available vehicles so the collection expectation is clear before confirmation.
Dimensions, weight, pallet count and access determine whether a small van or a larger commercial vehicle is the better option.
Reception procedures, loading bays, security, timed slots and contact details can be recorded before the driver arrives.
Delivery updates make it easier for the sender and recipient to manage a time-critical handover.
A delivery record closes the job and gives the sender confirmation that the consignment reached the destination.
Booking process
A four-stage process built around the actual route, load and deadline.
Send both postcodes, item details, readiness time, deadline and any access instructions.
Flextro matches the job to an appropriate vehicle and confirms the booking details before dispatch.
The assigned courier attends the collection point, checks the handover and starts the direct journey.
The consignment is handed over at destination and proof of delivery completes the booking.
Dedicated vs network delivery
The dedicated model is useful when the delivery needs to move as one job rather than enter a shared parcel network.
Customer feedback
Medway service area
Flextro collects right across Medway, from the industrial units and yards on the City Estate and the offices along Rochester High Street to Chatham Maritime, the Gillingham and Rainham trade parks and the villages out on the Hoo peninsula. Availability is confirmed from the exact collection postcode, and the delivery can stay in north Kent or run straight to any reachable UK address.
The M2 and the A2 run side by side past the towns, heading west for the M25 and London and east for Faversham and Canterbury, while the A229 climbs Bluebell Hill to Maidstone and the A289 and Medway Tunnel tie the north and south banks together. A load collected here can be in London, the south coast or the Midlands the same day when the timings allow.
Type the destination to open its local page, or start a quote for any UK postcode.
Local operating context
Moving goods across Medway takes some local knowledge. The river splits the towns, so the Medway Tunnel and the bridges at Rochester decide how long a cross-town job really takes, the City Estate is a maze of similar-looking units, and the M2 and A2 slow badly at peak times and when the Dartford crossing backs up. Give us the exact postcode, the unit or gate, a contact name, the ready time and the deadline at the far end.
Vehicle follows load. A small van suits documents, samples and boxed parts moving between Rochester, Chatham and Gillingham, while palletised goods, machinery or shop fittings off the estate call for a larger van and a forklift or loading bay at both ends.
Medway route examples
Across the five towns the reasons for booking a dedicated vehicle are fairly consistent. These four cover most of the work.
Components, machinery parts and palletised goods leaving manufacturers, engineers and distributors on the estate.
Pallet courier →Contracts, completion papers and case files for solicitors, accountants and public sector teams working to a deadline.
Document courier →Permitted, properly packaged supplies, samples and equipment for hospital departments, clinics and pharmacies.
Medical courier →Several drops from one collection for retailers and suppliers serving sites throughout north Kent.
Multi-drop delivery →What we move
The service can support permitted, properly packed consignments that fit the available vehicle and booking requirements.
Signed agreements, court bundles, tenders and confidential business paperwork requiring direct handover.
Urgent replenishment, replacement orders, samples and store-to-store stock movements.
Replacement components, site tools, IT hardware and business equipment needed without a next-day delay.
Single or multiple pallets where vehicle size, loading method and access are confirmed before dispatch.
Print, graphics, merchandise and equipment for venues, exhibitions, launches and production deadlines.
Fragile, valuable or unusual items where the handling, packaging and insurance requirements are agreed before booking.
Vehicle choice
Tell us the dimensions, weight, pallet count and loading method. Flextro can then match the booking to an appropriate vehicle rather than guessing from item type alone.

1.3 × 1.2 × 1.0 m
Documents, cartons, IT equipment and smaller business consignments.
Choose Small Van →
2.1 × 1.2 × 1.4 m
General commercial loads where more floor space is needed than a small van.
Choose SWB Van →
3.3 × 2.0 × 1.7 m
Bulky goods, trade equipment and suitable palletised consignments.
Choose LWB Van →
4.2 × 1.2 × 1.75 m
Longer or higher-volume loads requiring additional usable cargo space.
Choose XLWB Van →
4.2 × 2.0 × 2.1 m
Large and awkward consignments where loading method and access are confirmed first.
Choose Luton Van →Give us the dimensions, approximate weight and quantity. We can match the vehicle to your consignment and confirm the realistic same-day plan for the Medway collection.
Help me choose a vehicleChoose “Not sure — help me choose” in the quote form and Flextro will match the van to your Medway collection and its access.
Business demand
The towns run on manufacturing and distribution beside the river, a large public sector and health presence, education and a busy retail and trade economy.
Components, spares and finished goods for production and fabrication firms on the riverside estates.
View relevant service →Urgent stock movements and recovery runs for distributors and warehouses along the M2 and A2.
View relevant service →Permitted clinical supplies, records and equipment for hospitals, surgeries and care providers across the towns.
View relevant service →Contracts, case files and committee papers for law firms, council teams and agencies in Rochester and Chatham.
View relevant service →Equipment, materials and documents for campus sites, colleges and schools across the five towns.
View relevant service →Store replenishment, samples and urgent customer orders for high street traders, retail parks and online sellers.
View relevant service →Pricing
Medway courier work is priced route by route. The distance, the vehicle needed, how quickly collection must happen, site access and any waiting all go into the figure.
A cross-town job from Strood to Rainham is priced nothing like a Luton van taking pallets from the City Estate to the Midlands, so the quote is built from your actual postcodes, load details and timing rather than a single rate for the towns.
The quote is confirmed before the booking is accepted, and the agreed price is the price you pay.
Related courier services
If the job is not a straightforward same-day point-to-point delivery, another Flextro service may be a better fit.
For the most urgent delivery requirements where immediate operational attention is the priority.
Emergency courier → 02 / DOCUMENTSFor confidential, legal and time-sensitive business paperwork.
Document courier → 03 / PALLETFor palletised goods requiring an appropriate dedicated commercial vehicle.
Pallet courier → 04 / NEXT DAYFor consignments that can be planned for the following day rather than dispatched urgently.
Next-day courier → 05 / MULTI-DROPFor one route containing multiple planned delivery points.
Multi-drop courier → 06 / CONTRACTFor repeat business collections and scheduled routes rather than one-off urgent jobs.
Scheduled courier runs →Built for accountable delivery
For urgent delivery, trust comes from knowing what is booked, who is collecting, how the job is progressing and when it is complete.
Your quote is based on the route and consignment details provided. The assigned vehicle collects the booked load, Flextro keeps you updated during the journey, and proof of delivery confirms completion.
Discuss the handling and cover requirements before booking so the right vehicle, packaging and goods-in-transit cover can be confirmed.
Questions before booking
Straight answers to the questions asked most often across the five towns before a collection is booked.
For urgent jobs Flextro aims to be at a Medway address within 60 minutes of booking, where a vehicle is free and your details allow. The realistic time depends on which side of the river you are on and access at the site, so it is confirmed before the booking is taken.
Yes. Rochester, Chatham, Gillingham, Strood and Rainham are all in the regular collection area, along with Hempstead, Wainscott and the Hoo peninsula villages. Availability is checked from the postcode given.
Yes, and it is one of our most frequent pick-up points. Give the unit number and road on the estate, the goods-in door and whether a forklift is available, since the units look much alike and that detail saves the driver time.
Yes. Your goods stay on one van with one driver from collection through to delivery. They are not combined with other customers' jobs, sorted at a depot or handed over mid-route.
Yes. London, Maidstone, Gravesend, Dartford, Canterbury and Ashford are everyday destinations from the towns. Whether a particular deadline is achievable depends on the collection time and traffic on the M2 and A2, and that is confirmed before you book.
It depends on the distance, the vehicle, the weight and size of the load, how urgently it needs collecting and any loading or waiting time. The price is quoted up front and holds once the load leaves the five towns.
Documents, parcels, boxed stock, machinery and engineering parts, shop fittings, fragile items, permitted medical supplies and pallets. Vehicles run from a small van to a Luton, matched to the Medway load.
Tell us both addresses and the deadline, and the route is planned around the tunnel and the Rochester bridges. Traffic between the north and south banks varies through the day, so that plan is made before the collection window is confirmed.
Let us know the temperature requirement, the packaging and how long the goods can be in transit at the quote stage. Flextro will confirm whether that job is one we can take on before anything is booked.
Yes. Where the same route runs each week, a contract run fixes the collection time so it does not have to be rebooked. Tell us the usual slot, the destinations and a typical load, and the cross-town route gets priced.
Yes. The booking line covers all hours, seven days a week, weekends and bank holidays included. Book online or phone 020 4576 3438.
Cover for goods in transit applies across Medway jobs, subject to policy terms. For valuable, fragile or unusual consignments, tell us first so cover and handling can be set up properly. The goods-in-transit insurance guide spells out what that means for a Medway job.
Practical guidance
Background on pricing, vehicle choice, cover and the record you receive at the end of the job.
What drives a route-specific quote and why a city-wide headline price is rarely accurate.
Read the guide →How dimensions, weight and pallet count translate into a Small Van, SWB, LWB, XLWB or Luton.
Read the guide →What cover applies while your consignment is carried, and when a high-value load should be declared.
Read the guide →How to choose between an immediate dedicated collection and a planned run for tomorrow.
Read the guide →Same day courier locations
Coverage extends through north Kent and on to the places these consignments most often travel to. The dedicated same day courier service works the same way at both ends of the journey.
Medway same-day courier
Send the Medway collection postcode, the destination and the consignment details for a price set against that route. If the deadline is close, call Flextro and the van and timing get checked across the towns first.