One direct journey
The consignment travels from the booked collection point to the destination on the dedicated journey rather than being routed through a parcel sorting network.
Time-Critical
Business & Planned
Specialist Delivery
Urgent & Breakdown
Professional & Public
Trade, Retail & Events
Something has to get away from Looe today? Flextro books one vehicle for the consignment and takes it from the harbourside or your door straight to the delivery address, whether that is up the valley to Liskeard or the far side of the country. It is never mixed in with other freight and it never waits at a depot.
A selection of our clients
Flextro delivers for Looe and UK organisations across healthcare, legal and professional services, housing, IT, retail, eCommerce, manufacturing and construction, from NHS trusts to Croydon-based solicitors and housing providers.








Same-day service explained
A same-day courier collects your goods in Looe and delivers them the same day, with a single vehicle running direct from the pick-up point to the destination.
It fits the work a coastal town generates: a boxed catch that has to reach a kitchen or a buyer today, an engine part for a boat tied up at the quay, linen or equipment a holiday let needs before changeover, or documents that have to be in Plymouth before an office closes. Timing, van size and the handover are arranged around your deadline.
Local collection, nationwide reach
A pick-up can start on the quay, on the hill above the town or out in one of the coastal villages, and finish locally or at the end of a long road run. The route, the vehicle and the cut-off are agreed before you confirm a Looe booking.
| Service | Dedicated same-day courier, Looe collection to destination |
|---|---|
| Coverage | Looe PL13, East Looe, West Looe, Hannafore, Polperro, Downderry, Seaton, Hessenford, Widegates, Duloe and the south-east Cornwall coast |
| Collection | Urgent collection aimed within 60 minutes where availability allows |
| Destinations | Addresses across Cornwall, or direct journeys to Liskeard, Plymouth, Bodmin, Saltash, Truro, Exeter, Bristol, London and the rest of the UK |
| Vehicles | Small Van, SWB, LWB, XLWB and Luton |
| Updates | Journey updates while the job is moving |
| Documentation | Proof of delivery on completion |
| Pricing | Route-specific quote confirmed before you book |
Why dedicated delivery
The practical booking factors that decide how an urgent Looe collection runs: the journey, the collection timing, the vehicle, the site access, the communication and the record at the end.
The consignment travels from the booked collection point to the destination on the dedicated journey rather than being routed through a parcel sorting network.
For urgent work, the exact postcode and readiness time are checked against available vehicles so the collection expectation is clear before confirmation.
Dimensions, weight, pallet count and access determine whether a small van or a larger commercial vehicle is the better option.
Reception procedures, loading bays, security, timed slots and contact details can be recorded before the driver arrives.
Delivery updates make it easier for the sender and recipient to manage a time-critical handover.
A delivery record closes the job and gives the sender confirmation that the consignment reached the destination.
Booking process
A four-stage process built around the actual route, load and deadline.
Send both postcodes, item details, readiness time, deadline and any access instructions.
Flextro matches the job to an appropriate vehicle and confirms the booking details before dispatch.
The assigned courier attends the collection point, checks the handover and starts the direct journey.
The consignment is handed over at destination and proof of delivery completes the booking.
Dedicated vs network delivery
The dedicated model is useful when the delivery needs to move as one job rather than enter a shared parcel network.
Customer feedback
Looe service area
Flextro collects from the Looe harbour and the fish quay, from the shops, cafes and offices on both sides of the river, from holiday businesses and guest houses around the bay, and from homes and premises out through Polperro, Downderry and the villages inland. Availability comes from the exact collection postcode, and the delivery can stay in Cornwall or head straight up the A38.
The A387 climbs north out of Looe to Liskeard, where it meets the A38 running east towards the Tamar and Plymouth and west towards Bodmin and the rest of the county. Take the coast road west instead and it links towards Torpoint and the ferry. That gives a consignment lifted here a route into Devon, Somerset or further up country the same day when the ready time and the deadline allow, carried throughout by the driver who collected it.
Type the destination to open its local page, or start a quote for any UK postcode.
Local operating context
Looe is a difficult town for a vehicle and that has to be planned for. The streets on both sides of the river are extremely narrow with restricted access at certain times, the bridge is the only crossing and it funnels everything through one point, parking near the quay is very limited and often means a short carry on foot, the hills in and out are steep, and the roads fill with visitors through the summer months. Tell us the exact address, the nearest point a van can stop, a contact who will be there, the ready time and the latest the goods can arrive.
Pick the van to fit the job. A Small Van is the sensible choice for documents, boxed goods and anything that has to get close to the harbour, while linen, catering equipment or pallets from a business above the town need something larger and a realistic place to load away from the narrow streets.
Looe route examples
Work booked from this part of the coast keeps to a few patterns. These are the four that recur most.
Boxed catch and shellfish moving from the quay to kitchens, merchants and buyers where the delivery time is set by the market.
Start a Looe quote →Engine parts, fittings and safety equipment for boat owners, charter operators and yards trying to get a vessel back out.
Emergency courier →Linen, replacement appliances and supplies for holiday lets and guest houses working to a changeover day.
Contract runs →Contracts, completion papers and signed files for solicitors and agents working to a deadline set over the Tamar.
Document courier →What we move
The service can support permitted, properly packed consignments that fit the available vehicle and booking requirements.
Signed agreements, court bundles, tenders and confidential business paperwork requiring direct handover.
Urgent replenishment, replacement orders, samples and store-to-store stock movements.
Replacement components, site tools, IT hardware and business equipment needed without a next-day delay.
Single or multiple pallets where vehicle size, loading method and access are confirmed before dispatch.
Print, graphics, merchandise and equipment for venues, exhibitions, launches and production deadlines.
Fragile, valuable or unusual items where the handling, packaging and insurance requirements are agreed before booking.
Vehicle choice
Tell us the dimensions, weight, pallet count and loading method. Flextro can then match the booking to an appropriate vehicle rather than guessing from item type alone.

1.3 × 1.2 × 1.0 m
Documents, cartons, IT equipment and smaller business consignments.
Choose Small Van →
2.1 × 1.2 × 1.4 m
General commercial loads where more floor space is needed than a small van.
Choose SWB Van →
3.3 × 2.0 × 1.7 m
Bulky goods, trade equipment and suitable palletised consignments.
Choose LWB Van →
4.2 × 1.2 × 1.75 m
Longer or higher-volume loads requiring additional usable cargo space.
Choose XLWB Van →
4.2 × 2.0 × 2.1 m
Large and awkward consignments where loading method and access are confirmed first.
Choose Luton Van →Give us the dimensions, approximate weight and quantity. We can match the vehicle to your consignment and confirm the realistic same-day plan for the Looe collection.
Help me choose a vehicleChoose “Not sure — help me choose” in the quote form and Flextro will match the van to your Looe collection and its access.
Business demand
Fishing and the visitor trade carry this town between them, with hospitality, small retail, the building trades and the professional firms that serve them alongside.
Boxed catch, shellfish and equipment moving between the quay, merchants, kitchens and buyers up country.
View relevant service →Engine components, fittings and chandlery for boat owners, charter operators and the yards serving them.
View relevant service →Linen, catering supplies and replacement equipment for guest houses, holiday lets and cafes around the bay.
View relevant service →Stock transfers, returns and customer orders for Fore Street traders and sellers shipping from local premises.
View relevant service →Materials, fittings and replacement tools for builders and contractors working across south-east Cornwall.
View relevant service →Contracts, property papers and client files for solicitors, agents and accountants serving the coast.
View relevant service →Pricing
A Looe quote is worked out for the specific route. Distance, the van the load calls for, how urgently it has to be collected, how close the vehicle can get to the door, loading time and any waiting all count towards it.
A short run up to Liskeard prices nothing like a Luton van leaving Looe for the Midlands, so the figure comes from your two postcodes, the consignment and the timings instead of one flat Cornwall rate.
The quote is confirmed before the booking is accepted, and the agreed price is the price you pay.
Related courier services
If the job is not a straightforward same-day point-to-point delivery, another Flextro service may be a better fit.
For the most urgent delivery requirements where immediate operational attention is the priority.
Emergency courier → 02 / DOCUMENTSFor confidential, legal and time-sensitive business paperwork.
Document courier → 03 / PALLETFor palletised goods requiring an appropriate dedicated commercial vehicle.
Pallet courier → 04 / NEXT DAYFor consignments that can be planned for the following day rather than dispatched urgently.
Next-day courier → 05 / MULTI-DROPFor one route containing multiple planned delivery points.
Multi-drop courier → 06 / CONTRACTFor repeat business collections and scheduled routes rather than one-off urgent jobs.
Scheduled courier runs →Built for accountable delivery
For urgent delivery, trust comes from knowing what is booked, who is collecting, how the job is progressing and when it is complete.
Your quote is based on the route and consignment details provided. The assigned vehicle collects the booked load, Flextro keeps you updated during the journey, and proof of delivery confirms completion.
Discuss the handling and cover requirements before booking so the right vehicle, packaging and goods-in-transit cover can be confirmed.
Questions before booking
Straight answers to what businesses and residents around the harbour ask before booking.
For an urgent Looe job Flextro aims to reach the collection point within 60 minutes of booking, given a free van and complete details. Access into the town can be slow in the busy months, so the realistic time for your postcode is confirmed before the job is accepted.
The PL13 area including Polperro, Downderry, Seaton, Hessenford, Widegates, Duloe and Morval, along with the farms in the valley. Availability is checked from the collection postcode.
It depends on the time and the size of vehicle. The streets either side of the river are very narrow with restricted access, so tell us where the goods will be waiting, the nearest point a van can stop and a contact number, and the driver will plan the collection around the access that exists.
No. Once it is loaded on the quay it stays on that one vehicle until it is handed over, with no depot sort, no consolidation with other customers' goods and no change of driver.
Both are the most common destinations from here, along with Bodmin, Saltash, Truro and Exeter. Whether your deadline can be met depends on the collection time and the traffic on the A387, and Flextro confirms it before the booking is taken.
The distance, the size of van needed, the weight and bulk of the load, how soon it has to be collected and any loading or waiting time. The figure is agreed before you confirm and it does not change afterwards.
Documents, parcels, boxed seafood, marine and engine parts, linen and catering equipment, retail stock, fragile items and pallets. Van size follows the consignment, from a Small Van up to a Luton.
Yes. Tell us how it is boxed, any temperature requirement, where exactly it is being collected and the time it has to arrive, and Flextro will confirm whether the job is one we can carry before it is booked.
Yes. Changeovers leave no slack for a missing item, so give us what needs collecting, the property it has to reach and the latest time it can get there, and we will say what is achievable before taking the booking.
Yes. Where the same goods go out on set days, a contract run fixes the pick-up time and the route. Share the usual slot, the destinations and a typical load and we will price it.
Yes. Looe bookings can be made at any hour on any day of the year, weekends and bank holidays included, online or on 020 4576 3438.
Goods-in-transit cover applies, subject to policy terms. Where the consignment is valuable, fragile or out of the ordinary, raise it before booking so the right cover and handling can be agreed. Our goods-in-transit insurance guide explains what it covers.
Practical guidance
Background on pricing, vehicle choice, cover and the record you receive at the end of the job.
What drives a route-specific quote and why a city-wide headline price is rarely accurate.
Read the guide →How dimensions, weight and pallet count translate into a Small Van, SWB, LWB, XLWB or Luton.
Read the guide →What cover applies while your consignment is carried, and when a high-value load should be declared.
Read the guide →How to choose between an immediate dedicated collection and a planned run for tomorrow.
Read the guide →Same day courier locations
The towns along the Cornish coast and over the Tamar are covered from the same base, along with the cities that Looe consignments most often travel to. The dedicated same day courier service applies in exactly the same way at each.
Looe same-day courier
Send the Looe collection postcode, the destination and what is being moved for a price built for that route. If the van cannot get close to the door or the deadline is tight, call so the access and the timing can be checked before you book.