One direct journey
The consignment travels from the booked collection point to the destination on the dedicated journey rather than being routed through a parcel sorting network.
Time-Critical
Business & Planned
Specialist Delivery
Urgent & Breakdown
Professional & Public
Trade, Retail & Events
If something has to be collected in Truro and delivered before the end of the day, Flextro puts one vehicle on it and drives it from your door to the destination without stopping anywhere else, down to Falmouth, west to Redruth or on up the A30 out of the county. No depot, no shared load, no handover.
A selection of our clients
Flextro delivers for Truro and UK organisations across healthcare, legal and professional services, housing, IT, retail, eCommerce, manufacturing and construction, from NHS trusts to Croydon-based solicitors and housing providers.








Same-day service explained
A same-day courier collects in Truro and delivers within the day, one dedicated vehicle carrying the consignment from the collection address to the door at the other end.
It answers the Cornish jobs that cannot wait for a network: a permitted, properly packaged sample for a hospital laboratory, a part for a workshop at Threemilestone, stock a city centre shop has run out of, or documents a client in Plymouth needs signed today. The van, the timing and the handover are worked out around the hour your Cornish deadline falls.
Local collection, nationwide reach
Book a pick-up across the TR1 area and the villages around it for a local drop or a direct run out of Cornwall. Route, van and timing are all fixed before the Cornwall job is confirmed.
| Service | Dedicated same-day courier, Truro collection to destination |
|---|---|
| Coverage | Truro TR1, Threemilestone, Newham, Malpas, Shortlanesend, Chacewater, Playing Place, Probus and the villages around the city |
| Collection | Urgent collection aimed within 60 minutes where availability allows |
| Destinations | Addresses across Cornwall, or direct journeys to Falmouth, Redruth, Newquay, St Austell, Penzance, Plymouth, Exeter, Bristol and beyond |
| Vehicles | Small Van, SWB, LWB, XLWB and Luton |
| Updates | Journey updates while the job is moving |
| Documentation | Proof of delivery on completion |
| Pricing | Route-specific quote confirmed before you book |
Why dedicated delivery
The practical booking factors that decide how an urgent Truro collection runs: the journey, the collection timing, the vehicle, the site access, the communication and the record at the end.
The consignment travels from the booked collection point to the destination on the dedicated journey rather than being routed through a parcel sorting network.
For urgent work, the exact postcode and readiness time are checked against available vehicles so the collection expectation is clear before confirmation.
Dimensions, weight, pallet count and access determine whether a small van or a larger commercial vehicle is the better option.
Reception procedures, loading bays, security, timed slots and contact details can be recorded before the driver arrives.
Delivery updates make it easier for the sender and recipient to manage a time-critical handover.
A delivery record closes the job and gives the sender confirmation that the consignment reached the destination.
Booking process
A four-stage process built around the actual route, load and deadline.
Send both postcodes, item details, readiness time, deadline and any access instructions.
Flextro matches the job to an appropriate vehicle and confirms the booking details before dispatch.
The assigned courier attends the collection point, checks the handover and starts the direct journey.
The consignment is handed over at destination and proof of delivery completes the booking.
Dedicated vs network delivery
The dedicated model is useful when the delivery needs to move as one job rather than enter a shared parcel network.
Customer feedback
Truro service area
Flextro collects from offices, clinics, workshops, shops, business parks and homes in Truro and the surrounding parishes, from Threemilestone and Shortlanesend to Malpas, Playing Place and Chacewater. Availability is worked out from the exact collection postcode, and the delivery can stay in Cornwall or run directly to any UK address the driver can reach in time.
The A390 runs through the city, east towards St Austell and west to Redruth and Camborne, and the A39 heads south to Falmouth and north for Newquay, with the A30 crossing the county spine just to the north. Everything leaving Cornwall by road funnels onto that trunk route, so a long run is planned around the collection hour rather than the distance alone.
Type the destination to open its local page, or start a quote for any UK postcode.
Local operating context
Two practical points shape courier work in Truro. The city centre streets are narrow and largely pedestrianised, so loading has to be planned around the nearest access point, and journeys out of the county run a long way before the first motorway, which makes the collection hour the deciding factor on a long delivery. Send the postcode, the loading point, a contact number, the ready time and the deadline at the far end.
Pick the vehicle for the load. Documents, samples and small parcels crossing Cornwall suit a small van, while equipment, display stands, furniture and pallets from the Newham and Threemilestone units need a larger vehicle and space to load it.
Truro route examples
As the administrative and retail centre of Cornwall, the city produces a steady flow of urgent, time-critical work.
Permitted, properly packaged samples, supplies and equipment for practices, clinics and laboratories across the county.
Medical courier →Contracts, tenders and signed paperwork for solicitors, accountants and agencies in the city and up country.
Document courier →Components, boxed product and palletised goods leaving the industrial areas for customers across Cornwall and beyond.
Pallet courier →Replenishment, display items and urgent customer orders for the shops and traders around Lemon Quay.
eCommerce fulfilment →What we move
The service can support permitted, properly packed consignments that fit the available vehicle and booking requirements.
Signed agreements, court bundles, tenders and confidential business paperwork requiring direct handover.
Urgent replenishment, replacement orders, samples and store-to-store stock movements.
Replacement components, site tools, IT hardware and business equipment needed without a next-day delay.
Single or multiple pallets where vehicle size, loading method and access are confirmed before dispatch.
Print, graphics, merchandise and equipment for venues, exhibitions, launches and production deadlines.
Fragile, valuable or unusual items where the handling, packaging and insurance requirements are agreed before booking.
Vehicle choice
Tell us the dimensions, weight, pallet count and loading method. Flextro can then match the booking to an appropriate vehicle rather than guessing from item type alone.

1.3 × 1.2 × 1.0 m
Documents, cartons, IT equipment and smaller business consignments.
Choose Small Van →
2.1 × 1.2 × 1.4 m
General commercial loads where more floor space is needed than a small van.
Choose SWB Van →
3.3 × 2.0 × 1.7 m
Bulky goods, trade equipment and suitable palletised consignments.
Choose LWB Van →
4.2 × 1.2 × 1.75 m
Longer or higher-volume loads requiring additional usable cargo space.
Choose XLWB Van →
4.2 × 2.0 × 2.1 m
Large and awkward consignments where loading method and access are confirmed first.
Choose Luton Van →Give us the dimensions, approximate weight and quantity. We can match the vehicle to your consignment and confirm the realistic same-day plan for the Truro collection.
Help me choose a vehicleChoose “Not sure — help me choose” in the quote form and Flextro will match the van to your Truro collection and its access.
Business demand
Truro is the county's administrative, healthcare and retail centre, with professional firms, light industry and tourism businesses working around it.
Permitted, properly packaged samples, supplies and equipment for clinics, surgeries and laboratories.
View relevant service →Contracts, records and administrative papers moving between offices in the city and across Cornwall.
View relevant service →Components, stock and palletised freight from the Newham and Threemilestone business areas.
View relevant service →Store replenishment, samples and same-day customer orders for city shops and online sellers.
View relevant service →Stock, equipment and urgent supplies for hotels, pubs and visitor businesses across central Cornwall.
View relevant service →Materials, fittings and tools for builders and installers working in the city and surrounding parishes.
View relevant service →Pricing
A Truro quote is worked out for the journey in front of us. Distance, the van needed, how quickly the driver must arrive, loading time and any waiting all affect the total.
A drop down the A39 to Falmouth is priced nothing like a Luton running the length of the A30 and on to the Midlands, so the figure comes from your actual postcodes, the load and the timing rather than a single Cornwall rate.
The quote is confirmed before the booking is accepted, and the agreed price is the price you pay.
Related courier services
If the job is not a straightforward same-day point-to-point delivery, another Flextro service may be a better fit.
For the most urgent delivery requirements where immediate operational attention is the priority.
Emergency courier → 02 / DOCUMENTSFor confidential, legal and time-sensitive business paperwork.
Document courier → 03 / PALLETFor palletised goods requiring an appropriate dedicated commercial vehicle.
Pallet courier → 04 / NEXT DAYFor consignments that can be planned for the following day rather than dispatched urgently.
Next-day courier → 05 / MULTI-DROPFor one route containing multiple planned delivery points.
Multi-drop courier → 06 / CONTRACTFor repeat business collections and scheduled routes rather than one-off urgent jobs.
Scheduled courier runs →Built for accountable delivery
For urgent delivery, trust comes from knowing what is booked, who is collecting, how the job is progressing and when it is complete.
Your quote is based on the route and consignment details provided. The assigned vehicle collects the booked load, Flextro keeps you updated during the journey, and proof of delivery confirms completion.
Discuss the handling and cover requirements before booking so the right vehicle, packaging and goods-in-transit cover can be confirmed.
Questions before booking
Plain answers to the questions Cornish businesses ask before booking a Truro collection.
With a van free and your details in, Flextro aims to be at the Truro address inside 60 minutes of booking. City centre access can add a little, so the collection window is confirmed for your postcode first.
Threemilestone, Newham, Malpas, Shortlanesend, Chacewater, Playing Place, Carnon Downs and Probus are all inside the usual round, along with the rest of TR1.
Yes, with a little planning. Tell us the nearest loading point or rear access, whether goods can be brought out to the van and how long loading will take.
Yes. It is loaded once in Truro and carried by the same van through to delivery, with no depot handling, no shared load and no second driver.
Yes. Falmouth, Redruth, Newquay and St Austell are short runs, and Plymouth, Exeter and Bristol are reachable through the A30 and A38. The deadline is checked against the collection hour before booking.
The mileage, the vehicle, the weight and size of the goods, how urgent the collection is and any loading or waiting time. You see the price first and it holds once the van is loaded.
Documents, parcels, laboratory items, components, retail stock, display equipment, fragile goods and pallets. Vehicles run from a small van to a Luton, matched to the Cornish load.
Tell us the temperature requirement when you enquire and Flextro will confirm whether the job is suitable to take. It is worth raising before booking rather than at the door.
Yes. Where consignments leave on set days, a contract run books a standing slot. Send the usual ready time, the drops and a typical load so the route can be priced.
Yes. Bookings are taken round the clock across Cornwall, bank holidays included, online or by ringing 020 4576 3438.
Goods-in-transit cover is included, subject to policy terms. Where a Cornish consignment is high in value, fragile or unusual, mention it before booking so cover and handling are agreed. The goods-in-transit insurance guide explains how it is applied.
Practical guidance
Background on pricing, vehicle choice, cover and the record you receive at the end of the job.
What drives a route-specific quote and why a city-wide headline price is rarely accurate.
Read the guide →How dimensions, weight and pallet count translate into a Small Van, SWB, LWB, XLWB or Luton.
Read the guide →What cover applies while your consignment is carried, and when a high-value load should be declared.
Read the guide →How to choose between an immediate dedicated collection and a planned run for tomorrow.
Read the guide →Same day courier locations
Towns across Cornwall are served on the same terms, along with the cities up country that consignments from here most often travel to. The dedicated van works the same way whatever the distance.
Truro same-day courier
Send the Truro collection postcode, the destination and the details of the load for a quote priced to that Cornish route. Where the deadline is tight, call Flextro so the journey can be checked.